Travelsoon.Com

On arrival at hotel after 11pm we were told that we weren't booked in, Travelsoon had cancelled our booking the previous Friday, after a very stressful couple of days it was sorted. Never again, avoid Travelsoon.

I have read lots of negative reviews about Travelsoon but personally I have no complaints. Since Coronovirus started I have had 3 holidays cancelled but Sue has been more than helpful, firstly with re booking and now finally with processing my refund. Thank you Sue for your assistance.

Was OK until we started questioning about our holiday being cancelled. As soon as we asked for a refund attitude totally changed because they weren't getting their commission I can only assume. Get told a refund will take 6-8 months which is a total joke. What ever happened to customer service? Will not be booking with these again nor would I recommend them to anyone.

Made a successful booking online. Only to be then told after my second call that the room I booked was unavailable. And that's it would cost an additional 400-500 for another family room for 5. Or that they could put me in a standard room and request a free upgrade with no guarantee. They where unable to explain why the room appeared available online.

If I could give no stars, I would have. The holiday was fantastic, but shortly ruined because Travel Soon did not provide the correct online booking information for Ryanair. This resulted to us not being able to check-in online prior to our flight, my boyfriend and I were charged at the airport with a hefty 110 euros charge!. Travelsoon did not take responsibility for their error (after investigating twice!) and they refused to refund us the charge, even though it was 100% their fault. I have the legal bound documentation that was disregarded as evidence. They are thieves.

I am still waiting for my refund. I have sent out multiple emails to no avail. I had been told my booking had been cancelled due to COVID19 and I would receive a credit note as a result. I had been lied to, as they had mentioned that this was the law. After looking into the matter and a official government statement on the gov website, I have pointed out to them that this was not the case. Now, with no news from them I'm out 450. Extremely disappointed.

After asking a few days in advance if our holiday was going ahead they said it hasn't been canceled please pay the remainder you will be refunded if its cancelled due to covid. Pay the remainer within a hour I get a call saying holiday is cancelled take a voucher or wait a year for refund. No morals not ethical. As far as I am concerned they are thief's. Avoid this company

We booked a long weekend in Malta with Travelsoon. I will admit I was nervous thinking something would go wrong, but I am pleased to say everything was perfect. From the plane, to the transfers, to the hotel, to the return transfers. Everything was so straightforward and stress free. I would definitely use them again.

Avoid this company at all costs. I booked a holiday with this company and they sent me to the most awful hotel I stayed all of 10 minutes. I called them and recieved no support whatsoever. I ended up having to pay 350 for alternative accommodation. Money that Travelsoon refuse to refund me for. If i could put photos on here of where they sent me i would. It was disgraceful. Your taking a risk booking a holiday with Travelsoon.

Amazing customer service from Angel. I have recently returned from Majorca. I booked my holiday with a lady called ANGEL. She was very patient with me from the start, not knowing where we wanted to travel to. She recommended various destinations and e mailed them over to me. She was easy to talk to and very attentive. The holiday was perfect for us near to the beach, bars shops and restaurants everything I had requested and 30pp cheaper than other companies. I will be calling soon to arrange my next holiday.