Not Just Travel are specialists in holidays all over the globe. 1000's of customers have enjoyed our service. We prefer to hand pick the perfect holiday for you using our experitise and experience, finding the best price and best island to match your needs. Complete the online form and we will do the searching for you, at no extra price you get personal high quality and specicalist worldwide advice.
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Reviews (7)
Mark Radford
Mar 20, 2021
Stephen Henry
Jun 04, 2020
H. A.
Dec 23, 2019
Darren
Nov 29, 2019
BOOKED ONCE WILL NEVER USE THESE AGAIN AND I RECOMMEND PEOPLE LOOKING ELSEWHERE NOT TO USE NOT JUST TRAVEL. I book a family holiday with not just travel I couldn't go due to visa reasons to which I queried before booking and the agent said it would be ok. This was a booking for six people when I queried could I get a refund I was told no I asked for an exchange I was told no I ask for a change of name again told no. Quick enough taking money but no help in difficulties
S. S.
May 21, 2019
It's not clear who to contact. You book through one person however there's so many middle people involved, you don't know who to contact. I couldn't get hold of her during the trip and there isn't a contact locally. They didn't arrange beds for the 2 kids so the kids didn't have anywhere to sleep in the Phoenix hotel. We paid a lot of money for the kids 2600 per child to be exact for them not to have a bed!?
For the first 2 tours she told us the collection time from the hotel but for the rest we didn't know. Given we were travelling around a lot, this was extremely important. They allowed for 3 hours for a collection from the hotel to an airport but as it was an internal flight they only needed 2 hours. When I tried to change it they said they couldn't however I called and they changed it easily.
They are not willing to support you whilst on your holiday. You are on your own. When we arrived one of the tours wasn't booked- kitamani lake tour. This is a huge oversight. Luckily they were able to change it however we had to move our plans around On the 29th the tour guide was an hour late. They were meant to arrive at 9am, at 9.20 we were told they were coming at 10?
This is a waste of our time rushing and waiting around for them. On the 29th the tour was very poor - we missed out on 2 key aspects of our tour because we were waiting around for over 2 hours for one part of the tour. This Is unacceptable. We didn't do the soap carving or the cooking lesson which was important as my mum is a chef. The kintamani lake tour is poorly organised.
They just take you to shops and don't explain anything. They take you to a rubbish restaurant when you get to the volcano - the food was really poor. It looks like it was a cheap place. When i arrived at Fairmount they didn't have the kids beds arranged again. Fairmount said that there would be additional charges and I had to again sort this out myself.
The day before we were to go on a tour they said that we couldn't go on it. At the last minute i had to arrange for a replacement tour which wasn't what we expected. On the boat ride they don't tell you to bring towels also they didn't have a vegetarian meal arranged for the vegetarian in our group. This is a huge oversight as she couldn't eat anything on the tour. Overall dissaponited.
For the first 2 tours she told us the collection time from the hotel but for the rest we didn't know. Given we were travelling around a lot, this was extremely important. They allowed for 3 hours for a collection from the hotel to an airport but as it was an internal flight they only needed 2 hours. When I tried to change it they said they couldn't however I called and they changed it easily.
They are not willing to support you whilst on your holiday. You are on your own. When we arrived one of the tours wasn't booked- kitamani lake tour. This is a huge oversight. Luckily they were able to change it however we had to move our plans around On the 29th the tour guide was an hour late. They were meant to arrive at 9am, at 9.20 we were told they were coming at 10?
This is a waste of our time rushing and waiting around for them. On the 29th the tour was very poor - we missed out on 2 key aspects of our tour because we were waiting around for over 2 hours for one part of the tour. This Is unacceptable. We didn't do the soap carving or the cooking lesson which was important as my mum is a chef. The kintamani lake tour is poorly organised.
They just take you to shops and don't explain anything. They take you to a rubbish restaurant when you get to the volcano - the food was really poor. It looks like it was a cheap place. When i arrived at Fairmount they didn't have the kids beds arranged again. Fairmount said that there would be additional charges and I had to again sort this out myself.
The day before we were to go on a tour they said that we couldn't go on it. At the last minute i had to arrange for a replacement tour which wasn't what we expected. On the boat ride they don't tell you to bring towels also they didn't have a vegetarian meal arranged for the vegetarian in our group. This is a huge oversight as she couldn't eat anything on the tour. Overall dissaponited.
Linda Crook
Jan 18, 2019
I paid a fee to be a Not Just Travel 'partner'. When my first potential customer tried to book flights via my special link they weren't available. When he contacted Not Just Travel directly they suddenly found him the flights. I missed out on commission. The company refuses to respond when I ask how this happened. DO NOT USE! (Gave 1 star as no option to give ZERO)
Sarah Kauter
Dec 08, 2016
I have now booked a number of holidays with this company including Lanzerote, Valencia, Budapest, Copenhagen and Rome. The team go above and beyond offering suggestions on what to do in the local area and even booking first class lounges for special occasions. To make things all that much sweeter this personal service is accompanied with affordable travel. Fantastic in every aspect.
