Serenity Holidays is the specialist tour operator to a wide range of holiday destinations from the UK. We offer a superior holiday service across all our products ranging from Corsica, the Island of Beauty, to The Gambia, the smiling coast of Africa. For over 20 Years Serenity Holidays has been providing specialist holidays and pride ourselves on quality of service, expert knowledge and value for money to all our clients, striving for a superior standard in everything we do.
Reviews (3)
Ian Nias
Feb 07, 2021
Sarena Harvey
Jun 12, 2020
I am the owner of one of the villas currently advertised on the Sardinian Places website. A few weeks ago the company sent an email out to their villa owners saying that they would not be making payment to us, their suppliers as required by our contract. They have taken payment from customers and are holding that while refusing to pay owners. Having spoken to one of their company directors he confirmed that this was an attempt to resolve "cash flow issues" the company is facing.
I have been forced to initiate legal proceedings to recover the monies owed to me by Serenity Holidays trading as Sardinian Places and managed to track down the guests who have booked and paid for holidays in my villa to warn them of the situation as Sardinian Places owes them a full and immediate refund. I am not sure if they have managed to get a refund from the company.
I have also asked the company to remove my villa from their website and they have failed to do so. BEWARE if you are thinking of booking with this company, they do not have the legal right to advertise or take bookings for all of the properties on their website and if you have already booked a Sardinian holiday with them, it is highly likely that they have not paid the owners so you legally do not have a holiday booked with them even if you have already paid for it. They have shown extremely bad faith and I personally would advise anyone against dealing with this company.
I have been forced to initiate legal proceedings to recover the monies owed to me by Serenity Holidays trading as Sardinian Places and managed to track down the guests who have booked and paid for holidays in my villa to warn them of the situation as Sardinian Places owes them a full and immediate refund. I am not sure if they have managed to get a refund from the company.
I have also asked the company to remove my villa from their website and they have failed to do so. BEWARE if you are thinking of booking with this company, they do not have the legal right to advertise or take bookings for all of the properties on their website and if you have already booked a Sardinian holiday with them, it is highly likely that they have not paid the owners so you legally do not have a holiday booked with them even if you have already paid for it. They have shown extremely bad faith and I personally would advise anyone against dealing with this company.
Allison Doyle
Mar 16, 2020
