The Private Travel Co

We used Caribtours for return private airport transfers which was well organised and easy to find them outside the terminal holding the caribtours board. Our luggage was taken and loaded in the car and off we went. You also can't fault Andre with his communication skills either he kept in touch with us all the time. Mid holiday we also asked Andre for a price to take us to Black River & YS Falls as we was staying in Negril and he popped us a competitive price back for hiring for the day.

We had Leo as our driver who was very chatty and told us lots of interesting information about local life on our journey. We asked if we had to come back to the car at a certain time to meet him and he said Absolutely not its your day go and enjoy yourselves and I'll be waiting for you when you want to leave. Great service guys and felt very well looked after. Would definitely recommend booking Andre and his team. No hesitation

Disappointed, the only company that wasn't able to offer be a quotation

We had a lovely holiday with them but having requested a brochure, we are still waiting 3 weeks later!

I've travelled with Caribtours several times over the course of the last 5 years and have had a great experience each time so was surprised to read the negative comments below. I've always found their reservations team to be really helpful and knowledgeable - they know the Caribbean like the back of their hands so have suggested some great hotels that I wouldn't have known about otherwise.

Customer service is friendly and travel documents always arrive on time. I'm off to Mexico next month which will be my 5th holiday with Caribtours, and definitely not my last!

Run far, run fast. We recently booked a trip to St Lucia with Caribtours. What a mistake. Every part of the trip (aside from the flight) that they were responsible for went wrong. Upon returning we tried nicely to voice our grievances in order to be reimbursed with little effect. Save yourself the trouble and book your trip with someone else.