Broad Robert Travel Ltd

Had a bucket list trip arranged via RB to the Ice Hotel. Oliver and the team were on hand to navigate the multiple changes imposed due to COVID flight schedule changes etc with the minimum of fuss. The team were fantastic in producing an itinerary to ensure we got all we wanted from the trip even with personal recommendations which were incredible, making our trip truly memorable. Cannot recommend them highly enough! Get travelling again and use RB!

What can I say about RB Collection other than absolutely excellent customer service from Oliver. Very few organisation's I find nowadays pride themselves on this but RB have genuinely been exceptional in everyway, before and during the pandemic and now. Customers are certainly their focus. Also such a wide variety on offer abroad and home and all quality options I can't recommend them highly enough and will certainly be using them again.

I couldn't recommend RB Collection enough- they were absolutely fantastic from start to finish (we're so sad our holiday had to finish!). The service was second to none. Oliver helped shape our holiday destination based on our fairly broad specification (far away, hot, quiet, nice beach, posh hotel) into a perfect break for us. It felt great to know we were heading to a resort that RB Collection had visited personally.

All of the stress and admin involved in booking a holiday during the current climate was taken out of our hands by RB Collection. The holiday was incredible. Luxury transfer to and from the hotel, fantastic hotel with the best room in the whole place. Great beaches, weather, food and service. Thank you. Will definitely use RB collection for our next holiday.

We have travelled quite a few times on holidays planned and booked with the helpful staff at RB collection. Some have been simple bookings chosen from brochures, others have been personalised tours. Service is always excellent and the tours have been outstanding. Travelling this year was a bit nerve racking with all our concerns about Covid but we went on a grand adventure around Iceland and they helped us with everything, including when we missed our return flight on a Sunday which was our own fault. Outstanding service every time and we're looking forward to planning our next grand adventure with RB Collection.

Since the pandemic we were quite nervous about travelling, but RB advised wisely on hotels and destination. They were very clear and thorough about all the new travel requirements and took the stress out of the whole process. They looked after everything for us, from lounges to restaurants and even all our travel documents printed before we travelled, along with sending us a checklist. We have used them for a number of years now and they haven't yet disappointed us. Highly recommend them. Thanks RB for another great holiday.

Booked to go to the F1 in Monaco 12 months ago but it obviously got cancelled. Great customer service from the RB team during lockdown, very attentive. Recently received full refund. Shall definitely look to booking through RB again as soon as it is possible.

RB Collection - 'Travel no further for all your travel needs'. ' As always - a personal, knowledgeable and friendly service from RB. We have used them for 10 years and would always recommend them. We've already booked an autumn holiday with them and have plans for 2020!

Fantastic service Nicola and Oliver have provided us with an excellent customer service. We booked with them a magical trip for next Christmas and they helped us personalise it as a gift as it was a surprise for my parents too. They take the stress out of booking a holiday, highly recommended.

I have used RB Collection for numerous holidays and their service is second to none. Friendly, helpful staff with outstanding knowledge of the travel industry, and always prepared to assist in any way to make your holiday so special. I will only use RB Collection and would highly recommend them

'I changed my mind so many times and Sam always came up with other options - he was so helpful and PATIENT

Clare, Nathan, and Nicola have consistently done very good work for us over the past two years. We have visited 12 European destinations through them in the past 24 months and have been confident each time the arrangements would be professional, on target with our desires, and cost effective. Their customer service is quite responsive and they have an "can do" spirit. I have and will continue to recommend RB Collection.